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Welcome Home Center
13055 SW 42 Street
Suite 203
Miami, FL 33175

(305) 552-7855


FAQ

1. What is a Homeowners Association?
2. What is a "management company," what do they do, and how do I reach them?
3. What if I decide to rent my home?
4. What if I decide to sell my home?
5. What are the CC&R'S?
6. What are the Bylaws?
7. What is the Board of Directors?
8. How can I become part of a Committee?
9. Why do we have rules?
10. Are there any other rules?
11. If I am having a problem with a neighbor for a violation of the Policies and Guidelines, what can I do?
12. Are Board Meetings open to all residents? If so, where and when are they held?
13. What is an assessment?
14. What do my assessments cover?
15. What is my assessment?
16. How is the amount of my assessment determined?
17. How is the amount of the dues determined?
18. What happens if I don't pay my assessment?
19. What are the most common complaints that the HOA receives?
20. Can I get HO dues deducted from my bank account automatically so I don't forget?
21. What is the most common problem or complaint from owners?
22. Why do we not install a guard house and establish increased security?
23. I am thinking of painting my house do I need to tell anyone?
24. Do I need to obtain prior permission from the Homeowners Association to install a small satellite disk, i.e. Dish Network?
25. When is trash collected?
26. I would like to reserve the clubhouse for an event. Who do I contact?
27. I would like to volunteer my time to improve my community. Who do I contact?
28. How do I get involved in the community?
29. I would like to see if certain events or activities can be implemented at the Clubhouse. Who do I contact?
30. Are there any yearly community events?
31. There's a streetlight out on my street. What do I do?
32. How do I report a problem with the exterior of my house, such as rotting siding, peeling paint, leaking roof?

1. What is a Homeowners Association?

The Home Owners Association is a non-profit corporation registered with the State and managed by the duly elected Board of Directors. Its purpose is to maintain all common areas and to govern the community in accordance with the provision of the legal documents: CC&R's, Bylaws, and Articles of Incorporation. The governing legal documents for the association may be viewed online within the Resource Center page of this site. The corporation is financially supported by all members of the homeowners association. Membership is both automatic and mandatory.

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2. What is a "management company," what do they do, and how do I reach them?

A management company is contracted by the Board of Directors to provide such services as: Collection of assessments, supervision of subcontractors, obtaining bids for subcontracted services, providing financial statements and collection reports, as well as a general clearing house for problem solving, they also provide communications with homeowners and the Board of Directors and to serve in an advisor capacity. The management company reports directly to the Board and all decisions are made by a majority vote of the Board of Directors. The management company may be reached online through the Management Office page on this website or by phone from the numbers listed on the Contact Us page on this site.

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3. What if I decide to rent my home?

Inform your tenant of the existence of the Homeowners Association and provide them a copy of the governing documents. They fall under the same rules as if they were the owners.  Remember the property is under your ownership; therefore you are ultimately responsible for your tenant. If a violation letter is sent to a tenant, the original will be sent to the owner with a copy to the tenant.  Tenants cannot submit to the ACC for exterior changes to the rental property without the written permission of the owner.

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4. What if I decide to sell my home?

Inform your real estate agent of the existence of the Homeowners Association and provide them a copy of the governing documents. You are also responsible for informing the new owner about the Homeowners Association, how it operates and what the individual resident's responsibilities are.  Don't forget to explain the assessment. We recommend this information be included in the listing.

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5. What are the CC&R'S?

The Covenants, Conditions and Restrictions (CC&R's) are the governing legal documents that set up the guidelines for the operation of the planned community as a non-profit corporation. The CC&R's were recorded by the County recorder's office of the County in which the property is located and are included in the title to your property. Failure to abide by the CC&R's may result in a fine to a homeowner by the Association. The governing legal documents for the association may be viewed online within the Resource Center page of this site.

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6. What are the Bylaws?

The Bylaws are the guidelines for the operation of the non-profit corporation. The Bylaws define the duties of the various offices of the Board of Directors, the terms of the Directors, the membership's voting rights, required meetings and notices of meetings, and the principal office of the Association, as well as other specific items that are necessary to run the Association as a business. The Bylaws for the association may be viewed online within the Resource Center page of this site.

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7. What is the Board of Directors?

The Homeowner's Association again is a corporation and therefore a governing body that is required to oversee its business. The Board of Directors is elected by the homeowners, or as otherwise specified in the bylaws. The limitation and restrictions of the powers of the Board of Directors is outlined in the Association governing documents found within the Resource Center page of this site.

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8. How can I become part of a Committee?

To be on the Violations Control Committee (VCC), Architectural Control Committee (ACC),  or  Board of Directors, you must be in good standing with the Association:

1. May not have more than one month outstanding fee
2. Cannot have any violation of any kind
3. Cannot have any litigation with the Association
4. Cannot be absent for more than three (3) consecutive times from a Board Meeting without proper notification to the Board

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9. Why do we have rules?

When a group of people, no matter what size, share property, rules must be set down for its use.  These rules and their enforcement are essential to preserve property values in the community.  The CC&Rs are important rules in your day-to-day living.  They are set up to make the sharing of property convenient and easy for you and all others involved, not to make life difficult.  CC&Rs usually cover both use of shared property and use of individual residential properties.  Associations must address violations to the CC&Rs quickly and firmly in order to be effective and to fulfill one of our main goals - to preserve property values. 

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10. Are there any other rules?
Most associations have developed Rules and Regulations as provided for in the CC&R's and adopted by the Board of Directors. Rules are established to provide direction to the homeowners for common courtesies with regard to parking, vehicles, etc. In addition, your Association will adopt Architectural Guidelines with procedures for submitting requests to make exterior changes to your home. Such changes may include landscaping, exterior color changes or extensive interior changes and additions. These rules and guidelines are set up to maintain the aesthetic value and integrity of the community on behalf of all owners, and hopefully protect the market value of your investment as well. Violations of these rules may result in action by the Board of Directors and a fine. In addition, if you proceed with an exterior improvement or change, without written approval of the Board of Directors, or Architectural Committee, as applicable, you will be required to remove or correct the alteration and/or be fined for the violation.
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11. If I am having a problem with a neighbor for a violation of the Policies and Guidelines, what can I do?
If residents cannot resolve a situation between themselves, then turn to your Association. Should you have a situation that does not appear to be resolved through neighborly means, and you are willing to actively participate in the enforcement provided by the Policies and Guidelines, you may complete a Covenant Violation form online. The Violation form may be found within the e-form tab on the side bar on this site. If the situation is deemed in violation of the Policies and Guidelines, the Board of Directors will institute the enforcement policy. Your continued assistance may be required.
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12. Are Board Meetings open to all residents? If so, where and when are they held?
Yes. Notice of the time and place of any regular board meeting will be noted in the community newsletter, and will be mailed to you no less than 2 weeks prior to the meeting and no more than 45 days before the scheduled meeting.  The meetings are usually held once every quarter.
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13. What is an assessment?

An assessment is the owner's financial obligation to the Homeowners Association during a given period of time - usually the budgeted fiscal year.  The assessment is the owner's share of the common expenses and is a binding legal obligation based on the governing documents.

The monthly assessment is due on the 1st of each month and delinquent after the 15th.  A $25.00 Late fee will be charged if payment is not received by the 15th. You may have your account auto debited.

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14. What do my assessments cover?
  • Landscape maintenance of common areas and facilities
  • Water and electricity for the common areas
  • Liability insurance for the common areas
  • Clubhouse operating and maintenance costs
  • Miscellaneous maintenance of common areas
  • Property taxes for the common areas
  • Legal services
  • Corporate taxes for the Association
  • Equipment leases
  • Management fees  
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    15. What is my assessment?
     The assessment is the periodic amount due from each homeowner to cover the operating expenses of the common area, hazard insurance, and provide for reserve funds for replacement of common facilities in future years. Your assessments are due 60 days after receipt.   Statements will be sent for assessments as a reminder of the amount due.
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    16. How is the amount of my assessment determined?

     The Department of Real Estate typically requires an initial budget from the developer for each community that a developer proposes to build. This budget is set upon specific guidelines for utilities, landscaping, administration, etc. Reserve funds are monies set aside for future expenses due to the life expectancy of certain items: lighting, street resurfacing, fencing, etc. These amounts are then divided by the number of units built in a given phase of the development. Subsequent budgets are developed by the Board of Directors and adjusted periodically to meet anticipated expenses.

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    17. How is the amount of the dues determined?

    A budget is established by the Board of Directors and prorated among members.

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    18. What happens if I don't pay my assessment?
    The maintenance and management services incurred by the Association are dependent upon timely receipt of the assessments due from each homeowner. The CC&R's allows the Association to charge late charges and interest and proceed with a lien on your property, or foreclosure proceeding for nonpayment of assessments.
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    19. What are the most common complaints that the HOA receives?

    Trash...Graffiti... Boats... Dog poop in the common areas...
    Per the Association, the  Miami-Dade provided trash cans can be stored in the front of your home neatly placed into the left hand corner of the garage entrance. Lids MUST be closed and no debris should be visible and free of any clutter. This is a very common problem. We get many letters about neighbors that leave trash container outside all of the time.

    Graffiti has become a nuisance. Should a homeowner discover vandalism in progress, please contact the local police department and your Clubhouse Administrator. 

    Boats are not supposed to be parked in driveways or along streets over night.

    Please keep your pets on leashes and pick up after their business. Let's keep our common areas clean.

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    20. Can I get HO dues deducted from my bank account automatically so I don't forget?
    Yes. Please utilize the direct deposit form under Community Documents and submit.
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    21. What is the most common problem or complaint from owners?

    We receive more complaints about barking dogs and dogs running loose than any other issues. We ask dog owners to be considerate of their neighbors.

    Another continuing problem is speeding. Too many neighbors drive too fast around the neighborhoods and put our children at risk of being injured and increase the likelihood of serious accidents.

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    22. Why do we not install a guard house and establish increased security?

    A security system that included manned guard houses and full time security would be very expensive and difficult to implement. Streets at the entrances of Tuscany Village are public streets and owned by the County. Restricting access to public roads would require that lot owner's purchase and then maintain the streets. The Board of Directors has concluded that it is not realistic to attempt to develop such a system. Owners are encouraged to activate a monitored security system.

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    23. I am thinking of painting my house do I need to tell anyone?

    Yes. Painting your exterior of your home, fence construction and/or modifications are just some of the things that are restricted by our HOA. Written notification can be made to the board which include a simple plan of the project and/or paint colors; you may also utilize the on-line submission process to submit your request. The board will discuss and approve within 30 days and usually much faster.

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    24. Do I need to obtain prior permission from the Homeowners Association to install a small satellite disk, i.e. Dish Network?

    In most cases, no. The FCC ruled in 1996 that homeowner associations cannot prohibit satellite dishes less than 1 meter in size, so you're welcome to have the disk installed as you wish.

    For more information, see:
    http://www.fcc.gov/mb/facts/otard.html.

    However, you must complete an ACC form (either written or on-line), then after you have received approval from management, you may install the dish as instructed. Dish must be installed in the rear of your home on the fascia Board with NO exposed wires.

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    25. When is trash collected?
    The trucks come on Tuesday and Friday mornings. Trash bins should be placed curbside no earlier than Monday/Thursday evening after 6PM and removed from the curb no later than 8PM the following day.
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    26. I would like to reserve the clubhouse for an event. Who do I contact?
    In the Navigation bar, log in (or register if you haven't yet) to the community directory. Or click on "View Calendar" and follow the instructions. Please be sure to review the Clubhouse reservation guidelines when reserving. The guidelines can be viewed by clicking on a link at the reservation page called "for more information on clubhouse scheduling".
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    27. I would like to volunteer my time to improve my community. Who do I contact?
    You may contact any of the committee chairs listed on the committee's page or visit the Clubhouse Administrator to submit your information.
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    28. How do I get involved in the community?
    We have some committees (architectural and aesthetics, event planning, communication) that are un-staffed by association members other than the Board of Directors. We would really love your help. Please call or email a director if you are interested. You'll find names and numbers of the current board in the Members' area of the Web site.
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    29. I would like to see if certain events or activities can be implemented at the Clubhouse. Who do I contact?
    The Clubhouse Manager is in charge of planning events for your community. You may either inquire in person at the Clubhouse office or online by clicking on the "Contact Us" Page.
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    30. Are there any yearly community events?
    We would like to have both spring and fall community cookouts. If you're interested in helping plan an event, please call or email a board member.
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    31. There's a streetlight out on my street. What do I do?
    Call the Clubhouse Administrator to report the issue. Alternately, you may report the problem online.
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    32. How do I report a problem with the exterior of my house, such as rotting siding, peeling paint, leaking roof?
    Please call the Management Company to report a problem. Also, you may submit a maintenance request in the Members' area of the website.
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